FAQ

Q: What is the offer?

A: Spend $100 on P&G products (after discounts and before taxes) at any Costco location in Canada (in-warehouse and/or online (Costco.ca, Costcobusinesscentre.ca, Sameday.costco.ca or Memejour.costco.ca) between February 27, 2023 at 12:00:00 a.m. EST) and April 2, 2023 at 11:59:59 p.m. PST and get a $25 Costco Digital Shop Card by email. Qualifying purchases may be made over multiple transactions within the offer period.

Q: What are the participating products?

A: The following P&G brands are participating in this program – All Tide, Bounce, all Downy, all Gain, Ivory Snow, all Dawn, all Cascade, all Gillette, all Venus, all Crest, Oral-B (excludes: Oral-B iO7c, iO6, iO5 Superior Clean, Oral-B PRO5000, Oral-B Smart Clean 360, Oral-B 2-in-1 Professional Dental Care Kit.), Glide, all Always, all Tampax, all Olay, Pantene, Head & Shoulders, all Old Spice, all Meta, Align, all Swiffer, all Febreze, all Mr. Clean, Bounty, Charmin, all Vicks (excluded in Quebec), Clearblue (excludes Fertility Monitor).

Q: Are there any exclusions?

A: Yes, the following products are not a part of the promotion – Braun, Clearblue Fertility Monitor, SKII Facial Treatment Essence, Oral-B iO7c, iO6, iO5 Superior Clean, Oral-B PRO5000, Oral-B Smart Clean 360, Oral-B 2-in-1 Professional Dental Care Kit, Vicks (Quebec only).

Q: How long is the promo active?

A: To be qualified for the reward, the purchases must be made between February 27, 2023 at 12:00:00 a.m. EST and April 2, 2023 at 11:59:59 p.m. PST.

Q: How long will it take for my receipt to be validated?

A: Once submitted, it will take up to 5–7 business days for your receipt to be verified and validated. Please visit your account dashboard for an update on your submission(s).

Q: How many Costco Digital Shop Cards can I earn?

A: Reward is limited to two (2) $25 Costco Digital Shop Cards per membership.

Q: When will I receive my Costco Digital Shop Card?

A: The Costco Digital Shop Card will be sent to the email address entered at registration within 5–7 business days from the time your receipt has been submitted and approved.

Q: What is the deadline for submitting the receipts?

A: All submissions must be received or be postmarked by 11:59:59 p.m. PST on May 1, 2023.

Q: Do my Costco.com or US Costco purchases qualify for this program?

A: No, only Costco Canada purchases, whether online or instore, qualify for this program.

Q: How do I upload my receipt?

A: To upload your receipt, follow these simple steps:
Costco Warehouse Receipts
Step 1 – Make sure your receipt is clear and legible. Place it on a flat surface with good lighting.
Step 2 – Hold your phone parallel to the receipt and line it up inside the frame.
Step 3 – Make sure you circle the Membership #, time and date of transaction and the qualifying products.
Step 4 – You may need to fold the receipt to get all relevant purchases in one picture.
Step 5 – Take a picture. Review your picture to ensure it is clear before you upload.
Step 6 – Select image and click the upload button. If your qualifying purchase is on multiple receipts, repeat the process with each receipt.

Costco.ca or Same Day Delivery Receipts
1) For your Costco.ca purchases, enter the order number from your Costco.ca shipping confirmation email.
2) For your Same-day Delivery purchases forward the ‘your Costco order receipt’ email to submit@uploadreceipt.com.

Need additional help? CLICK HERE to watch an instructional video.

Q: Can I earn the reward without making a purchase?

A: No, in order to earn the reward, you need to spend $100 or more (after discounts and before taxes) on eligible P&G products.